West Elm - Avoid the Charm Rug
I bough the "Charm" Rug, 9x12.Looks great - but it's a terrible product.
Not hand-knotted just "tufted", so yarn come out w/slightest pull. There are 1-2cm gaps between tufts that are rough with sharp bits of glue or something and feel terrible on naked toes. It's Shedding SO badly I can't even vacuum it b/c it fils up the vaccuum bag instantly & then vaccum won't work. At this rate, soon it will be bald and have big gaps between yarns.
Too bad, b/c it looks really great.
"Front Porch" delivery left this huge, heavy rug at garage level (one floor down from front door).
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Delivery and product quality
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- West Elm Charm Wool Rug
- Review category
- Furniture and Decor
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