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Bought the Emmerson Dining Room Table. It started falling apart within the first month of owning it.

The wood started pulling apart and splintering. Their furniture is garbage. It took 6 months of arguing with them to return it. They tried giving me a $90 gift card.

I was harassed - they left dozens of messages on my phone that were just 5 minutes of dead air. They straight up lied to me. They told me in writing that they would refund the full amount. Twice.

It is 6 weeks after they picked up the table and I still haven't been refunded. Now they are telling me they will only give me store credit.

West Elm is despicable. I have complained to the BBB twice over this matter.

Review about: West Elm Emmerson Dining Table.

Reason of review: Damaged or defective.

Monetary Loss: $902.

Preferred solution: Full refund.

I didn't like: Overpriced garbage you call furniture.

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