West Elm Contact Information

Toll-Free Number:

  • (855) 860-3081

Customer Service:

  • (888) 922-4119

Wedding + Gift Registry Support:

  • (855) 860-3081

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Currently you can call only US numbers.

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Mailing Address:
Williams-Sonoma, Inc.
3250 Van Ness Avenue
San Francisco, California 94109
United States
Other Info:
Please call between 7:00 a.m. and midnight (Eastern), 7 days a week
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West Elm Rating Stats

1.9 out of 5 stars
based on 338 reviews
See all 612 reviews reviews

Rating stats

  1. 138 reviews
  2. 131 reviews
  3. 58 reviews
  4. 9 reviews
  5. 2 reviews

Rating trend

About West Elm

Top 5 West Elm Products

Sofa, Table, Chair, Rug, Outdoor Furniture

Top 5 Likes about West Elm

Design aesthetic, Style and design, Product design, Merchandise, Design

Top 5 Dislikes about West Elm

Customer service, Lack of action to fix the problem, Customer service response, Late delivery, Delivery and product quality


West Elm is a furniture retailer that provides upscale contemporary furniture designs as well as a variety of houseware. West Elm is a brand operated by Williams-Sonoma, Inc. At the present time, the company operates 37 stores throughout 18 states, Ontario, and Puerto Rico. Among the items offered at the store are rugs, lightning items, bedding, room and wall decor, and entertaining. The company is constantly offers discounts up to 65%. The online resource westelm.com features the entire collection from the west elm catalog, including furniture, textiles and decorative accessories. There are also internet specials which are not included in the catalogue. For the online purchases, the company accepts west elm Credit Card, Visa, MasterCard, American Express and Discover Network, as well as west elm gift cards.

West Elm reviews and complaints

West Elm is ranked 214 out of 1810 in Furniture and Decor category

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West Elm Stats

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Products and Services Sold by West Elm

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