Contact Information

West Elm Phone Numbers

Toll-Free Number:

  • (855) 860-3081

Customer Service:

  • (888) 922-4119

Wedding + Gift Registry Support:

  • (855) 860-3081
  • (800) 541-1262
  • (405) 717-6139
  • (702) 363-2541
  • (888) 779-5172
  • +8 001 500 4444
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Corporate Office Address:

Williams-Sonoma, Inc.
3250 Van Ness Avenue
San Francisco, California 94109
United States



Other Info:

Please call between 7:00 a.m. and midnight (Eastern), 7 days a week

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West Elm Rating Stats

1.9 out of 5 stars
based on 357 reviews
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Top West Elm Products

Sofa, Table, Chair

West Elm Pros and Cons

Pros: Design aesthetic, Style and design, Design, Product design, Merchandise

Cons: Customer service, Lack of action to fix the problem, Late delivery, Delivery and product quality, Customer service response


West Elm is a furniture retailer that provides upscale contemporary furniture designs as well as a variety of houseware. West Elm is a brand operated by Williams-Sonoma, Inc. At the present time, the company operates 37 stores throughout 18 states, Ontario, and Puerto Rico. Among the items offered at the store are rugs, lightning items, bedding, room and wall decor, and entertaining. The company is constantly offers discounts up to 65%. The online resource features the entire collection from the west elm catalog, including furniture, textiles and decorative accessories. There are also internet specials which are not included in the catalogue. For the online purchases, the company accepts west elm Credit Card, Visa, MasterCard, American Express and Discover Network, as well as west elm gift cards.

West Elm reviews and complaints

West Elm is ranked 238 out of 2102 in Furniture and Decor category

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