Columbus, Ohio
100% full Not resolved

This is the first purchase I ever made entirely based off of aesthetic value since it wasn't available to experience in the store. I bought the soft stitch quilt online and crossed my fingers, hoping my over $100 spent would be worth it. It was all downhill from the moment I got the package and opened the box.

The quilt was very wrinkly, which was disheartening--- but I figured I would just live with it and see if it would get a little better with some use. Turns out, within a week or two of using my new quilt, TONS of little white cotton clumps started appearing. They're f***ing EVERYWHERE. When I wake up, they're in my hair, on my pajamas, and even on my eyelashes. I'm literally covered in these *** things and look like a sheep/yeti/abominable snowman walking around. They spread, too! Somehow they get absolutely everywhere and people always have to peel the ones I missed off of me when I get to work.

Washing and drying this darn thing doesn't help--- it just collects in the lint trap and with even just one good shake of the comforter, hundreds of these *** cotton clumps fly out. I even spent the better part of an hour one day brushing out the clumps stuck to the comforter with a tiny brush (see photo). See those devilish masses of fuzz?!? Those are each the size of my palm. And of course, brushing them out only helps for a while. 3 days later, new ones appear and I'm back to picking masses of cotton off my eyelashes. I'm getting angry even writing about it now. For god's sake I just can't even express enough how annoying of a problem it is. I wish I hadn't waited past the return policy deadline so I could get rid of this thing.

Let my mistake be a warning to you all. Just stay away from this thing.

Reason of review: Bad quality.

Monetary Loss: $106.

Preferred solution: Full refund.

Had an Experience with West Elm?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Review about West Elm Dekalb Leather Chaise Sectional from Arlington, Virginia West Elm "I purchased the West Elm Delkab brown leather sectional a few years ago and the "leather" is now peeling and chipping off the cushion. After doing research I've realized this..." Read more West Elm - Avoid the Charm Rug West Elm "I bough the "Charm" Rug, 9x12. Looks great - but it's a terrible product. Not hand-knotted just "tufted", so yarn come out w/slightest pull. There are 1-2cm..." Read more Review about West Elm Reclaimed Wood And Lacquer Media Console from West Hempstead, New York West Elm "Media console arrived Without screws or instructions (so sitting directly on the floor instead of on the metal legs)- arrived on 12/22/15 through UPS- have since called multiple times and..." Read more West Elm - Defective paint finish on white mid-century end tables with drawers West Elm "We purchased two mid-century end tables with drawers to use as night stands approximately 8 months ago. When we received them we noticed a strong paint fume smell to..." Read more Festiva Orlando - The worst vacation Festiva Orlando "I arrived july 14 , when i arrived the welcome center was closed didn't make an issue because of traffic arriving late was my fault. Upon entering the room noticed..." Read more Home Depot - Delivery Home Depot "On July 9th I purchased $1700.00 worth of stuff from Home Depot I asked could I pick it up on July 15th at 9:00 A.M. They said yes. On pick..." Read more Kabam - My account is permanently banned Kabam "Respected kabam administration....with due respect just tell me when we face some kinda fault in our device can't we login on our other device ? I haven't received any kind..." Read more HOW DOES BOOSTABILITY STEAL FROM LAWYERS??? Boostability "NOT WITHOUT THE HELP AND CARTE BLANCHE FROM BANK OF AMRICA!!!! I AM CEO OF A 26 YEAR LAW FIRM. PER TREASURE ACCOUNTING HIGH RECOMENDATIONS OUR THREE COMPANIES HAVE BEEN..." Read more