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- Unable to update customer profile on their website

- Poor customer service attitude

- Irresponsible phone customer service and in-store staff. Continuously bounce customer (When there is problem they'll tell you to contact customer service via phone call, when you made a call the operator will told you to contact your store, it'll never end...)

- All furniture are require to purchase online even in-store that includes ridiculous shipping fee.

- Faulty item takes more than 2 weeks to get refund (i still haven't receive my refund after 2 weeks...)

- Takes more than a month for item delivery.

Monetary Loss: $250.

Company wrote 0 private or public responses to the review from Dec 11, 2013.
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