This text only allows 80 words. Ordered chairs on 10/31/15 ..2 were defective..
Told replacements no longer available ..they sent me 4 in a different color . Customer service is the worst. Sent all chairs back and still am waiting for a refund of of $1200 . I will never order from them again.
Customer service wait times are ridiculous and issue is never resolved. I will spread this all over social media and to who ever will listen if this comany fries not refund or credit my account by this weeks end.
Product or Service Mentioned: West Elm Chair.
Reason of review: Damaged or defective.