
West Elm Reviews
West Elm Reviews
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- Like the sales associate that assisted me
- Look of item s
- Delivery and product quality
Cannot cancel order. Placed order and then find out it is back ordered for 4 months!
User's recommendation: Do Not Recommend.
Bad experience with orders
User's recommendation: Don’t buy anything from them.
Very bad customer service and products are over priced
- Nice looking
- Return policy
- Deceptive and confusing structure
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Nice designs
- Horrible service
Wrong size shipped
- Undependable deliveries
- Delivery time
- Lack of taking responsibility for their mistake
- Items backordered
- No refund
- Late delivery
No rewie
User's recommendation: No time for this now I’m trying to make a phone call.
- No now
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Lack of communication with customers
- Unhelpful customer service
- Follow through
Love the quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Lack of communication with customers
- Shipping delays due to their own incompetence
- Totally incompetent employees
Highly incompetent customer service!!
User's recommendation: Don’t shop here.
- Nice looking items
- Manipulative
- Product ordering misleading
- Display had much higher quality material
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSent the wrong items and lost mine
Delivery
User's recommendation: Do not order from West Elm!
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It's nice you are satisfied but MANY of us are LIVID with them. Pissed doesn't even begin to explain my anger towards them.
go to another site and comment since you are Not Pissed. You probably work for them.