As others have mentioned, delivery timelines are laughable. Sofa was delayed more than a month.
Then no one ever called to tell us a delivery date (I finally found out on my 4th phone call to check) and then no one called to give us a time window. I was told they would call a few days before. Delivery was on Monday so I called Friday--still no time in the system, they said someone would call with a delivery window Sunday. No call on Sunday and when I called Sunday night they were all closed and the sales CS people couldn't tell me anything.
Called again Monday morning and finally got a delivery window, but again no call (as promised) 30 min before delivery. Ridiculous!!!!
Reason of review: Problem with delivery.