DO NOT buy the "Upholstered Tufted Ottoman"!!!!! Last year, my husband and I received one as a gift in our wedding registry, and while it was unstable to begin with, it has COMPLETELY FALLEN APART within less than a year.
With the fabric we got, the price tag was over $500(!!!), but the company will take ZERO responsibility for it because we're not responding within the 30-day window. If a $500 ottoman had fallen apart in 30 days, that would have been even more unacceptable, but less than a year??? Seriously??? Worst of all, the company won't let me leave a review on their site because they know their product is ***.
Beware this product! It looks good from a distance but will literally collapse beneath you.
Product or Service Mentioned: West Elm Ottoman.
Reason of review: Bad quality.
Monetary Loss: $540.
Preferred solution: Repair or replace the product.