Los Angeles, California
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
0 comments

One of the worst companies i've ever dealt with. They are unbelievably incompetent.

The first table I ordered was defective, so I asked for a replacement. They tried to replace the table THREE TIMES and each time they brought the wrong table. I mean its borderline criminal how incompetent their customer service is. This is the first review i've ever written online and I felt compelled make sure others beware of this company.

BRUTAL!

BRUTAL!BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL! BRUTAL! BRUTAL! v BRUTAL!

BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL! BRUTAL! BRUTAL! BRUTAL!

BRUTAL!

BRUTAL!BRUTAL! BRUTAL!

Product or Service Mentioned: West Elm Table.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Full refund.

West Elm Cons: Customer service.

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