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Your shipping cost is 10% of your order cost. Period.

That means if you order a lamp that costs $100 your shipping is $10, but if you order a lamp that's $400 they charge you $40. Both lamps. Same labor costs. Same actual shipping cost.

4 times as much. I've have never heard of a shipping cost being based on the value of the object instead of it's weight or size. Stupidest idea ever. They're obviously ripping people off.

I've have never heard of a shipping cost being based on the value of the object instead of it's weight or size.

Stupidest idea ever. Maybe if we all ordered 1$ items they'd go broke.

Product or Service Mentioned: West Elm Shipping Service.

Reason of review: Order processing issue.

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Anonymous
#1325527

That's not actually true according to the shipping fees information. It's 10% on orders over $200.

A $100 item has a $17 shipping fee.

I'm not saying it's fair, just that it's not "10% of your cost. Period."