Invercargill, Southland
Not resolved
2.8
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I ordered a cushion and blanket and received an order confirmation on the 26th May 2016. Since then I have not received any shipment confirmation emails and haven't received my order.

The service is terrible. I constantly am emailing to find out where about this is and 2-3 days later I get a reply which I expected immediately. Then I receive an email saying the cushion cannot be shipped for some unknown reason which I'm not happy about.

I still haven't received this and am very unhappy with the service i have experienced. I expect the customer service to improve after this and I want to know what the hold up is thanks.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Poor customer service.

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