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Terrible customer service and product quality.I am do disappointed!

Ordered a dozen sets of flatware. Said they were dishwasher safe but after the FIRST time i used them they rusted !! I couldnt even hand wash then without them rusting. After I told them this they said there was nothing they would do and since they had no other complaints they would not return only exchange for the same thing.

But wouldn't honor the price I originally purchased them for.Not only that but why would I want to buy them again with such poor quality !

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of flatware. West Elm needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned flatware in their reviews. You may find this information helpful for further shopping at West Elm.

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