Livermore, California
1.3K views
1 comment

This rug is a major health hazard and will stain your floor!The rug fibers come apart and go in the air (see attached photos of HVAC air filter). It is a complete respiratory health hazard!The dye in the rug stains the floor beneath it (see attached photos of damage to hardwood floor).

The rug is very bad quality West Elm will not accept responsibility for this manufacturer defect.Buyer beware and stay away! - - - - - - - - - - - - - - - - - - - - - - - - - -

Product or Service Mentioned: West Elm Rug.

Monetary Loss: $2500.

  • jute
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Anonymous
#941914

Having the same issue. Soo tired of cleaning this jute boucle rug. Waste of money!!!!.