Product: West Elm Lamp Clear all filters (0 of 5 reviews match)
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We bought $400 Staggered Glass Chandelier, 8-Light, Antique Brass 1 year and half ago. Two weeks ago, I noticed one of the globes has two cracks, so I contacted West Elm. Firstly, I emailed them and never heard back from them for 3 days (beyond their promised response...
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1.4
Product
West Elm Lamp
#1307422
My husband purchased a desk lamp from West Elm last October that the company recalled in December due to it being a shock hazard. He was initially told that he would receive a full refund and the Consumer Product Safety Commission and other websites listed "refund" as...
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Product
West Elm Lamp
#1211685
Found this online, bought in store.I received two boxes, one with the base, one with the shade. Surprisingly, the base came with a lightbulb...but NOT the harp and finial needed to attach the shade to the base! Upon checking the paperwork inside the base box, it in...
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1.4
Product
West Elm Lamp
#999476
HIGHLY disappointed in the quality of product I have purchased at West Elm in the past few months. We are redecorating, and West Elm fits our style very well, so it was a one-stop shop wonder for us. First had to return a side table because it was defective. Then,...
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2.2
Product
West Elm Lamp
I liked
  • Design aesthetic
  • Look of item s
  • Product design
I didn't like
  • Quality
  • Late delivery
  • Items backordered
#835182
I ordered 2 lamp shade from Jeddah Saudi Arabia branch, Invoice number 98662. After 8 days I received the order but the lamps didn't suit the area. I was surprised when I got back to the shop the 2nd day of delivery and they refused to change, as they didn't informed...
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Product
West Elm Lamp
#525674