Mount Laurel, New Jersey
Not resolved

Ordered two queen size bed frames and they came with two piece bed slats that are shown in the instructions as single piece. Obviously such slats collapse repeatedly when one moves around in the bed.

The center support beam, upon which the slats are supposed to rest, is not even affixed to the end frame pieces. Extremely poor design - would expect something like this from cut rate junk furniture dealers, not a company aligned with Williams-Sonoma. They also returned less than 1/2 of what I paid for the *** frames.

Shipping costs were also exorbitant. If I had seen these things in person I would not have given them a second look.

Monetary Loss: $500.

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