This pertains to the lack of customer service. We have been on the phone for an hour trying to track our order which allegedly shipped August 16th.
We have been cut off twice after 30 minute waits and have now been on hold 15+ minutes. DO NOT ORDER FROM THIS COMPANY
Product or Service Mentioned: West Elm Shipping Service.
Reason of review: Order processing issue.
West Elm Cons: Customer service wait times, Rotten appalling customer service.