Manufacturer: West Elm Category: Sofas Clear all filters (2 of 2 reviews match)
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3 weeks ago my couch was delivered ripped.I kept it while they made another replacement. That was good...BUT The cushions are already mis-shaped and flat. Very very dissappointed. I wish i would have had my old high quality couch reupholstered. I will never buy a couch...
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Product
West Elm Tillary Fabric Sofa
#987317
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
We bought our Tillary tufted sofa (all the pieces/full set) Summer 2014 at West Elm's newly opened London store for almost £3000. It was initially delivered 2 months late, and the corner back rest even later. I was told by customer service that this was because the...
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Anonymous
s***y

I too had a bad experience with west elm. I ordered a sectional, it arrived late and was in two colors......one side grey and the other side dove. After about 5 hours of getti...

2.3
Product
West Elm Tillary Fabric Sofa
I didn't like
  • Value
  • Quality
  • Late delivery
#825916