Product: West Elm Tillary Fabric Sofa Clear all filters (2 of 2 reviews match)
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3 weeks ago my couch was delivered ripped.I kept it while they made another replacement. That was good...BUT The cushions are already mis-shaped and flat. Very very dissappointed. I wish i would have had my old high quality couch reupholstered. I will never buy a couch...
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West Elm Tillary Fabric Sofa
#987317
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
West Elm - Tillary tufted sofa - poor quality after 18 months!
We bought our Tillary tufted sofa (all the pieces/full set) Summer 2014 at West Elm's newly opened London store for almost £3000. It was initially delivered 2 months late, and the corner back rest even later. I was told by customer service that this was because the...
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Anonymous
JD4311

We just had the long wood bar of the frame move and rotate out of its holding place. That’s what likely resulted in the bulge for you. Have taken photos and emailed West Elm. ...

Anonymous
Caron

My Tillary sofa worked well in my smaller home, up against the walls. Now it’s in the middle of the room and I’ve had people fall off the back a few times. Lucky, nobody’s bee...

2.3
Product
West Elm Tillary Fabric Sofa
I didn't like
  • Quality
  • Late delivery
  • Value
#825916