I ordered 2 sets of sheets during their end of the year sale. I received 1 set, but not the other, but was charged for it.
When I called about it, they said it had been processed and paid for, but never made onto a truck or had even been boxed.I looked at my order information and they processed my payment for the wrong set of sheets. When I told them this, they said they could make a return and I could re-submit my order for the correct set, but now those sheets are $100 instead of $65. They said I would have to pay the $100. because that sale has ended.
VERY dissatisfied! Now I am stuck with a set of sheets that doesn't even match anything I own.
Reason of review: Order processing issue.